AI-Powered Customer Support

Let AI Answer Your Instagram FAQs Automatically

Train an AI agent with your brand knowledge — product details, pricing, policies — and it handles every customer question in your DMs, 24/7, in your voice.

How It Works

From brand knowledge to instant AI replies

Three steps to an AI that knows your business inside out and responds to customers exactly like you would.

01

Feed it your knowledge

Paste your website URL, upload PDFs, or add custom Q&A pairs. The AI absorbs your product info, policies, and tone in seconds.

02

AI learns your brand

Our model processes your data and builds a brand-specific knowledge base. It understands context, nuance, and your unique voice.

03

Auto-reply to every DM

The AI agent activates inside your Instagram DMs. It answers questions, qualifies leads, and escalates complex issues — all automatically.

What your AI agent can do

More than a simple chatbot — a full AI customer support agent trained on your brand.

Answer FAQs Instantly

Product questions, pricing, shipping, returns — your AI agent knows it all and responds in seconds.

Learn Your Brand Voice

Feed it your website, PDFs, or custom Q&As. The AI adapts to your tone — professional, casual, or friendly.

Qualify Leads Automatically

The AI asks qualifying questions, collects contact details, and scores leads — all inside the DM conversation.

24/7 Availability

Never miss a customer message again. Your AI agent works around the clock — weekends, holidays, 3 AM — always on.

Smart Escalation

When a question is too complex, the AI flags it for human review and collects the customer's details so you can follow up.

Multi-Language Support

The AI understands and responds in English, Hindi, Hinglish, and more — meeting your audience where they are.

Better Together

DM Automation + AI Agent = Every DM handled

DM automation handles the structured flows — comment triggers, follower-gating, lead capture. The AI FAQ Agent handles everything else — open-ended questions, product inquiries, booking requests. Together, zero DMs go unanswered.

  • Keyword-triggered flows handled by DM automation
  • Open-ended questions handled by AI FAQ Agent
  • Complex issues flagged for human follow-up
  • Lead data captured and stored automatically
  • Works 24/7 without any manual intervention

"Is this in stock?"

Your AI agent instantly replies with product availability, confirms sizing, provides the checkout link, and captures the customer's email — all before they scroll away.

Official Meta Technology PartnerMeta Tech Partner
DPIIT Startup India recognized startup
Google Cloud for Startups program member

AI FAQ Agent questions

What is an AI FAQ Agent?

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An AI FAQ Agent is an intelligent chatbot that lives inside your Instagram DMs. You train it with your brand's information — product details, pricing, policies, FAQs — and it automatically answers customer questions in real time, 24/7, in your brand's tone of voice.

How do I train the AI with my brand knowledge?

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Simply provide your website URL or upload a PDF/document with your brand guidelines, product info, and FAQs. Our AI processes this information and learns your brand's tone, products, and policies in seconds. You can also add custom Q&A pairs for specific questions.

Will the AI responses sound like me?

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Yes. The AI learns your brand voice from the training materials you provide. You can fine-tune the tone (casual, professional, friendly) and it adapts. Customers won't be able to tell they're talking to an AI agent.

Can the AI handle complex questions or just simple FAQs?

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Our AI handles both. For straightforward FAQs (pricing, hours, shipping), it gives instant answers. For complex or sensitive questions, it can collect the customer's details and flag the conversation for your team to handle manually — no leads lost.

Does the AI FAQ Agent work alongside DM automation?

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Absolutely. They work together seamlessly. DM automation handles keyword-triggered flows (comment 'LINK' → get a DM), while the AI FAQ Agent handles open-ended conversations and questions. Together, they ensure every DM gets a response.

Is there a limit on how many questions the AI can answer?

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On the Pro plan, the AI FAQ Agent can handle unlimited conversations. The Free plan includes a limited number of AI credits per month that refresh automatically.

Train your AI agent in under 5 minutes

Stop losing leads to unanswered DMs. Let AI handle the questions while you focus on creating.

Train My AI Agent